Privacy Policy

Last updated: 16 September 2026

This Privacy Policy explains how Kingsley Cap Co. collects, uses and protects your personal information when you visit kingsley-caps.co or buy from us.

1. Who We Are

Kingsley Cap Co. is operated by Joop Yellow Strategies LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. We are the controller of the personal information described in this policy.

For any privacy question or request, contact us at info@kingsley-caps.co.

2. Information We Collect

Information you give us

  • Name, email address, shipping and billing address, and phone number (if provided)
  • Order details, including the products you buy
  • Messages you send to customer service
  • Reviews and feedback you submit
  • Your marketing preferences

Information collected automatically

  • IP address, device type, browser and operating system
  • Pages viewed, time spent on the Site and how you arrived
  • Information collected by cookies and similar technologies (see section 8)

Information from third parties

  • Payment confirmation and fraud-screening results from our payment providers. We never receive or store your full card number.
  • Delivery updates from our shipping and tracking partners
  • Information from advertising partners, such as Meta, when you interact with our ads

3. How We Use Your Information

  • To process, ship and track your orders
  • To handle returns, refunds and customer service requests
  • To send order and shipping updates
  • To detect and prevent fraud and payment abuse
  • To send marketing emails, where you have agreed to receive them
  • To show relevant advertising and measure its performance
  • To improve the Site and our products
  • To comply with legal, tax and accounting obligations

4. Our Legal Bases for Using Your Information

Under the UK General Data Protection Regulation (UK GDPR), we rely on:

  • Contract: to process and deliver your order and handle returns.
  • Legitimate interests: to prevent fraud, improve our Site and service, and respond to your questions.
  • Consent: for marketing emails and non-essential cookies. You can withdraw consent at any time.
  • Legal obligation: to keep tax and accounting records and respond to lawful requests.

5. Who We Share Your Information With

We only share your information where necessary, with:

  • Shopify, which hosts our store and checkout
  • Payment providers (such as Shopify Payments, Apple Pay and Google Pay) to process payments and screen for fraud
  • Fulfilment and shipping partners, who receive your name, delivery address and contact details to deliver your order
  • Order tracking providers (such as ParcelPanel) to provide tracking updates
  • Email service providers, to send order and marketing emails
  • Advertising and analytics partners (such as Meta and Google), to measure and improve our advertising
  • Professional advisers and authorities, where required by law or to protect our rights

We do not sell your personal information.

6. International Transfers

We operate internationally. Your information may be processed outside the United Kingdom, including in the United States and in China, where our fulfilment centre is located.

Where we transfer personal information outside the UK, we take steps to ensure it is protected, for example by using appropriate contractual safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, where required.

7. Data Security

Payments on our Site are processed by providers that comply with the Payment Card Industry Data Security Standard (PCI-DSS). All data sent through our Site is encrypted using SSL/TLS.

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies

Cookies are small files stored on your device. We use:

  • Strictly necessary cookies: to run the store, remember your basket and process checkout. These cannot be switched off.
  • Analytics cookies: to understand how visitors use the Site so we can improve it.
  • Marketing cookies: such as the Meta Pixel and Google tags, to show relevant ads and measure their results.

Analytics and marketing cookies are only used with your consent, which you can give or withdraw through the cookie banner on our Site. You can also manage cookies in your browser settings. To learn more about interest-based advertising and how to opt out, visit www.youronlinechoices.com/uk.

9. Marketing Emails

If you sign up to our emails, we will send you news, offers and new arrivals. You can unsubscribe at any time using the link at the bottom of every email, or by contacting us. Order and shipping emails are not marketing and will still be sent.

10. How Long We Keep Your Information

Type of information Retention period
Order and transaction records Up to 7 years, for tax, accounting and legal purposes
Customer service correspondence Up to 3 years after your last contact
Marketing preferences Until you unsubscribe. We keep a record of your opt-out so we don't contact you again
Fraud-prevention records As long as necessary to prevent fraud and protect our business
Cookie data As described in our cookie banner

When information is no longer needed, we securely delete or anonymise it.

11. Your Rights

Under UK data protection law, you have the right to:

  • access the personal information we hold about you,
  • have inaccurate information corrected,
  • have your information deleted,
  • restrict or object to how we use your information,
  • receive your information in a portable format,
  • withdraw your consent at any time, where we rely on consent.

To make a request, email info@kingsley-caps.co. We may need to verify your identity, and we will respond within one month.

If you are unhappy with how we handle your information, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to resolve your concern first.

12. Automated Checks

Our payment providers use automated fraud screening, which may flag or hold an order for review. If an order is affected, you can contact us to ask for a human review.

13. Children's Privacy

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children. You must be 18 or over to place an order. If we learn that we have collected information from a child, we will delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a new "Last updated" date.

15. Contact Us

Email: info@kingsley-caps.co Customer service hours: Monday to Sunday, 9:00–17:00 (UK time)

Joop Yellow Strategies LLC, trading as Kingsley Cap Co. 30 N Gould St, Ste R, Sheridan, WY 82801, United States