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FREE UK DELIVERY
We'll keep you updated at every step, from the moment you place your order to the moment it lands on your doormat. Delivery is free on all UK orders, sent with Royal Mail. Orders are dispatched within 2 working days and typically arrive within 7-12 working days.
CUSTOMER SERVICE
At Kingsley Cap Co., looking after you doesn't stop once you've placed your order. Whether you have a question about your delivery, need help picking the right fit, or want to know more about returns, our support team is here to help.
You can reach us any time by filling in the contact form or emailing support@kingsleycap.com. We read every message and aim to reply within 24 hours, Monday to Friday. Messages sent over the weekend are answered on the next working day.
Our opening hours are Monday to Friday, 9am–5pm.
14-DAY RETURNS
If your cap isn't quite right, you have 14 days from the day it arrives to let us know you'd like to return it, and a further 14 days to send it back. Once we receive it, we'll refund you in full, including standard delivery costs, within 14 days.
SECURE PAYMENT
We offer a range of trusted payment options, including Shop Pay, Google Pay, Apple Pay and all major credit and debit cards — whichever you prefer, your payment is handled securely.
Every transaction is protected with industry-standard SSL encryption, so your personal and payment details stay confidential from the moment you browse to the moment your order is confirmed. Payments are processed by our payment providers; we never see or store your full card details.